Frequently Asked Questions

Click the "Sign Up" button on our homepage, enter your email address, create a username and password, then verify your email address. Once verified, you can start using our platform immediately.

You must be at least 18 years old to create an account and use our platform. This is a legal requirement for gaming and betting activities in most jurisdictions.

Click "Forgot Password" on the login page, enter your registered email address, check your email for a password reset link, and create a new password. If you don't receive the email, check your spam folder.

We offer casino games (slots, blackjack, roulette, poker), sports betting, puzzle games, arcade games, and live games with real dealers. New games are added regularly.

Yes! Our platform is fully optimized for mobile devices. You can access all features through your mobile browser, and we offer dedicated mobile apps for iOS and Android devices.

Log in daily to earn points and bonuses. Consecutive login streaks provide increased rewards, with special rewards on weekends and holidays. Rewards can be used for gaming or redeemed for prizes.

We accept credit/debit cards (Visa, Mastercard, American Express), digital wallets (PayPal, Skrill, Neteller), bank transfers, cryptocurrency (Bitcoin, Ethereum), and prepaid cards.

Deposits are usually instant. E-wallet withdrawals take 24-48 hours, bank transfers take 3-5 business days, credit card withdrawals take 2-3 business days, and cryptocurrency takes 1-2 hours.

Deposits are usually free. Withdrawals are free for most methods, though some may have processing fees. Currency conversion uses standard exchange rates. All fees are clearly displayed before transactions.

We use SSL encryption, two-factor authentication, regular security audits, compliance with international standards, and secure data centers with 24/7 monitoring. Your information is never shared without consent.

Two-factor authentication (2FA) requires both your password and a unique code generated by an authenticator app or sent via SMS. It protects against unauthorized access even if your password is compromised.

Yes, you can request account deletion through support. All personal data is permanently deleted within 30 days, though some data may be retained for legal compliance. You can export your data before deletion.

We support Chrome (v90+), Firefox (v88+), Safari (v14+), Edge (v90+), and mobile browsers (iOS Safari, Chrome Mobile). For the best experience, keep your browser updated to the latest version.

Check your internet connection, clear browser cache and cookies, close unnecessary tabs, try refreshing the page, switch browsers, or contact support if issues persist. We continuously monitor and optimize performance.

Yes, we offer mobile apps for both iOS (App Store) and Android (Google Play Store). The apps provide all platform features optimized for mobile with regular updates and new features.